TESTIMONIALS

We feel the Charter difference.

Residents at the Cottages of New Lenox will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.

Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.

“Finding a place for mom to call home when she was no longer safe to be alone was not something we took lightly. We had great expectations for Memory Care at The Cottages of New Lenox, and they’ve exceeded them on every level. Mom is doing so well there. She’s made new friends, her diet has improved, and she’s in great hands! Dementia is a horrible condition. Mom doesn’t know exactly where she is, but the setting is so relaxing, and the staff cares for her. ”

– Dan Lenz, Family Member of Resident

“My mom has been a resident at The Cottages of New Lenox for almost three years. She has dementia and is in Memory Care. I am thankful for everyone at the community and the care that my mom receives. As she declines, they are constantly finding ways to help her adjust. They are like family, and I know they treat her as if she is part of their family. I rest easy knowing she is clean, fed, entertained, safe, and most importantly, loved.”

– Christy Bane, Family Member of Resident

“ The Cottages of New Lenox is an amazing place. They treat my dad so well. I have been blessed to have been able to make this decision for him.”

– Vilma Zike, Family Member of Resident

“ The friendly, attentive and compassionate staff make The Cottages of New Lenox a great place to call home!”

– Kleida Simo, Community Member